Terms and Conditions
The Little House of Patchwork - Terms and Conditions
Postage and Packing
Our postage and packing charges for deliveries to the UK are listed below:
Orders £15 and under = £1.95 postage and packing
£30 and under = £2.95 postage and packing
£50 and under = 3.95 postage and packing
Orders over £50 - FREE POSTAGE
We will endeavour to post all orders on the next working day after the order is placed.
We generally use Royal Mail 2nd Class in order to keep our postage costs as reasonable as possible. However should you require a next day service please contact us and we can arrange this for you.
We have done our best to keep postage charges down and will continue to do so. However, please remember that charges are inclusive of picking and packaging as well as Royal Mail's postal charges
Please bare in mind that some items can be bulky and will therefore not fit through the letterbox. Items can be sent to an alternative address if this is helpful.
Particularly large orders and those over £100 may be delivered via a courier service and will require a signature. If this is the case we will contact you directly to make the necessary arrangements
Payment Security and Personal Details
All payments are handled via Paypal and therefore we do not store any credit/debit card details on our system. You do not need to have a paypal account in order to pay via this payment gateway
We are happy to accept returns under the following terms:
If the product is faulty or is not the item you have ordered please contact us within 7 days of receiving your order. We will do our best to send out a replacement as soon as possible. Postage costs will be covered by us.
You are welcome to return items if you have changed your mind however in this instance the buyer must pay return postage costs. Please contact us with in 7 days of receiving your order.